Shipping policy
Shipping Policy
Last Updated: 5th of June, 2026
Thank you for shopping with Pascalini Home & Security. We are committed to delivering your order safely and efficiently.
Shipping Destinations
We currently ship to:
- Spain
- European Union countries
Additional countries may be added in the future.
If your country is not available at checkout, please contact us at:
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays.
During periods of high demand, processing times may be slightly longer.
Estimated Delivery Times
Spain
Estimated delivery: 7–21 business days
European Union
Estimated delivery: 7–21 business days
Please note that delivery times are estimates and may vary depending on the destination, customs procedures, weather conditions, carrier delays, or seasonal demand.
Shipping Costs
Shipping costs are displayed during checkout before payment is completed.
We may offer free shipping promotions from time to time.
Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, where available.
Please allow up to 72 hours for tracking updates to appear after shipment.
Multiple Shipments
If your order contains multiple products, items may be shipped separately depending on warehouse availability and logistics requirements.
In such cases, you may receive multiple tracking numbers.
There will be no additional shipping charge for split shipments.
Delayed Deliveries
While we strive to meet all estimated delivery times, occasional delays may occur due to factors outside our control, including:
- Carrier disruptions
- Customs inspections
- Severe weather conditions
- High seasonal demand
- Transportation issues
Delivery estimates should not be considered guaranteed delivery dates.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
If an incorrect address is provided and the shipment cannot be delivered, additional shipping charges may apply for reshipment.
Pascalini Home & Security is not responsible for delays or losses resulting from incorrect shipping information provided by the customer.
Lost Packages
If you believe your package has been lost in transit, please contact us at:
We will work with the shipping carrier to investigate the shipment and determine an appropriate resolution.
Customs, Duties & Taxes
For orders shipped within the European Union, applicable taxes are generally included where required.
Customers are responsible for any customs duties, import taxes, or fees that may apply outside the European Union or in special territories where local regulations require additional charges.
Delivery Confirmation
Once tracking information indicates that an order has been delivered to the shipping address provided by the customer, the order will be considered fulfilled.
If you experience any issues with delivery, please contact us promptly so we can assist.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Pascalini Home & Security
📧 contact@pascalini.com
🌐 https://pascalini.com